By Richard Plaskow Founder – Square Away Ltd
When one of our clients is awarded a project to deliver field services to over 2000 stores across 3 countries in 8 weeks supporting critical digital infrastructure —and they ask for our help—there’s no panic, no stress.
Instead, I immediately begin scanning through the playbook of large-scale deployments I’ve delivered over the years:
The annual delivery of 80 x 40ft containers packed full of consumer goods for U.K. retail Christmas peak.
1,100 retail fixtures installed across 250 stores in six weeks.
Best in class retail concession fixtures for rollout in shopping centers across the UK.
And more recently, business critical electrical hardware deployed and maintained in 450 retail stores across 19 countries.
With over 20 years (okay—closer to 30!) in supply chain and operations, I know how to deliver complex projects. It comes down to risk assessment, a clear plan, and the kind of calm, experienced execution that gets results.
This new project? It might be the biggest yet.
So, through this blog series, I’ll share real-time insights as we move through it: the challenges, the wins, and the moments we adapt and overcome. I’ll also walk through how we apply tried-and-tested project management principles—alongside a few tricks of the trade—to deliver success.
Watch this space for updates. The scale is big—but so is the opportunity.
